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Testimonials

See What Our Residents & Their Families Have to Say...

"I have had my aunt who is 93 years old and blind living at St. Charles Village for about 5 years now. It was the best decision I made in regards to her well being, from the administrator Debbie, the nursing staff Chris and her staff, the housecleaning staff, the dietary staff, even the maintenance staff, have all gone above and beyond to make her stay as pleasant as possible. As a for instance, she has about 10 % vision in one eye, they made bingo cards just for her that are extra large numbers so that she can play. Francine the events coordinator does a wonderful job with activities that keep them occupied. The dining room is like a fine restaurant, and when they are under the weather they serve them in their rooms. St. Charles has been a god send for me, and I highly recommend it."

Dave Jones

Resident Family Member


"Until a few weeks ago, my mother was a resident here for several years. She loved the access to walking along the canal, her apartment was perfectly suited to her needs and the staff and residents alike always created a great community feeling.


From Christmas until 5 weeks ago she had been classified as "in crisis" and was awaiting placement in a long-term care facility. She needed far more help than a "retirement home" can give so we had psw help come in the a.m., PM mid day and we as a family were there as much as possible...but there was still a huge amount of time where support was needed for her safety. This is where the staff...every member from office, nursing, housekeeping, kitchen...made all the difference in the world for us. We all worked together as a unified team to keep mom safe. Even the residents were always helping to keep her safe. This community of support allowed us to not make a terrible decision to accept a bed in a facility we did not want but allowed us to wait it out and get a bed in our top choice of homes.


Without their support this would not have been possible for us. Even the emotional support from staff every evening after bedtime helped to restore us for the next day.
We can not thank you all enough."

Shonah Laurenti

Resident Family Member


"I am so pleased with my mom's choice to move to St. Charles. We toured some other homes and even though they were beautifully decorated we just didn't feel that sense of home where as with St. Charles it was a good feeling right from the start. We thought it would be a big adjustment for my mom since she had lived in her home for 62 years but the staff and the other residents welcomed her and let her know they were all there for her. I can't say enough good things about St. Charles. The meals are delicious with a lot of variety, the residents are all smiling, the location is great, the staff is knowledgeable and top notch. But the best point is that my mom is happy. I could see a change in her from the day she moved in. Just being with other happy people and knowing someone is there for her when she needs them has given her a safe and secure feeling. She also appreciates the idea of knowing she has her privacy when she wants it and can join in or relax on her own as she chooses. I am definitely giving St. Charles a 5 star rating."

Susan Stayzer

Resident Family Member


"Francine, Debbie and Christine are all very helpful and supportive. As with any new resident my mother was nervous and edgy about leaving her home after living there from the time it was built 49 years ago. When I go to visit her 2 weeks later she is never in her suite, she is visiting with other people or joining in an activity. She has shown remarkable improvement in her attitude and her ability to remain almost independent. All the residents help each other ( my mother is almost blind ) any everyone always is happy. I'm am very pleased with my decision to place her in St. Charles Village."

Lori Eden

Resident Family Member


"NO words can express the appreciation for the staff at St Charles. My Mother spent the last 7 years enjoying her retirement and loving her Family there. We entrusted her to Debby and staff and we are forever grateful. She LOVED being there and was well taken care of. Thank you."

Jacqueline Fleck

Resident Family Member

Carefree Living

The Way Retirement Should Be

Call Us Today to Schedule your Tour 905-788-1844